IT support across the Greater Toronto Area
We cover Ontario because our clients expanded into it, and the service here is the same one they get at head office.
- 30Years in business
- 100%Canadian owned
- PrivatelyOwned
- 98%Satisfaction
What is included
Helpdesk that picks up
Phone, email and chat support for every person on your team, with no per-ticket charges and no gatekeeping before you reach a technician.
Monitoring and maintenance
Servers, computers and network equipment watched around the clock, patched on schedule, and fixed quietly when something drifts.
Security posture, managed
Your security posture is scored and monitored as part of the agreement, and a ticket is raised when a device drifts out of compliance. Protection products are priced separately.
On-site when it matters
Remote-first for speed, on-site for the things that need hands: new offices, hardware refreshes, and the problems that resist a remote session.
A per person monthly rate, adjusted as your headcount changes, with no onboarding or setup fees. Project work planned into the next quarter is included, however much of it you need. Work you need inside the current quarter is treated as an emergency and billed.
Get an EstimateWho we work with here
Our presence in Ontario started the way it did in Alberta. Clients we already looked after opened offices in the GTA and wanted one provider rather than two. That is still the shape of the work here, and it is a harder problem than it sounds, because a branch managed separately drifts: different patch levels, different software, different answers when something breaks. Keeping them identical is the actual job.
Where we cover
Remote support runs from the same helpdesk as everywhere else. Hardware is couriered into our service centre, manufacturer warranty work is arranged on site, and a service network with worldwide reach covers hands-on work where we have nobody local.
What people ask here
No. We are a British Columbia company with our service centre in Surrey, and we cover the GTA because our clients have offices here. We would rather say that than imply a local office we do not have.
Usually because head office is already ours and you want the branch run the same way. If you are a standalone Toronto business, a local provider may suit you better, and we will say so.
IT That Actually Makes You Happier
A whole IT team that picks up in minutes, for one flat price per user. You stop thinking about IT. We start.
About a minute. A few questions about your setup, no sales call, and you see your estimate before we ever ask for your email.