IT support across Greater Edmonton
We came to Alberta because our clients did, and stayed because the work did. Remote first, with people on the ground for what needs them.
- 30Years in business
- 100%Canadian owned
- PrivatelyOwned
- 98%Satisfaction
What is included
Helpdesk that picks up
Phone, email and chat support for every person on your team, with no per-ticket charges and no gatekeeping before you reach a technician.
Monitoring and maintenance
Servers, computers and network equipment watched around the clock, patched on schedule, and fixed quietly when something drifts.
Security posture, managed
Your security posture is scored and monitored as part of the agreement, and a ticket is raised when a device drifts out of compliance. Protection products are priced separately.
On-site when it matters
Remote-first for speed, on-site for the things that need hands: new offices, hardware refreshes, and the problems that resist a remote session.
A per person monthly rate, adjusted as your headcount changes, with no onboarding or setup fees. Project work planned into the next quarter is included, however much of it you need. Work you need inside the current quarter is treated as an emergency and billed.
Get an EstimateWho we work with here
We did not open in Alberta to sell into it. We came because businesses we already looked after opened offices here and needed the same service in both places, and that is still a large part of what we do in the region: keeping a head office in one province and its branches in another running as one estate rather than two. The industry mix here looks much like home, which is non-profits, construction, insurance and manufacturing.
Where we cover
Remote support is the same service you would get in Vancouver, from the same helpdesk. Hardware comes into our service centre by courier, manufacturer warranty work is arranged on site, and we have local hands for jobs that need them.
What people ask here
No, and we would rather say so. We are a British Columbia company with our service centre in Surrey, and we cover Alberta because our clients operate here. The service is identical either way.
That is most of what we do here. One agreement, one helpdesk, and both locations treated as a single estate rather than two.
IT That Actually Makes You Happier
A whole IT team that picks up in minutes, for one flat price per user. You stop thinking about IT. We start.
About a minute. A few questions about your setup, no sales call, and you see your estimate before we ever ask for your email.